1 - Return within 2 days and exchange within 5 days from the date of arrival of the product
2- Return and exchange include all items except books and electronic devices, unless there is a manufacturing defect in the item
3- Receipt of the shipment from the shipping company is an acknowledgment from the customer that the shipment (carton) is in good condition and has not been opened before receipt
4- The return and replacement period is calculated from the date of receipt, and the sealed purchase invoice that arrived with the shipment must be brought.
5- You can return and exchange the product at the educational store showroom. If the branch is not available in your area where the order was delivered, please contact us
6- The item must be in the same condition when purchased and wrapped in the original packaging